Effective Date: July 28, 2026
Welcome to the website of Professional Drainage Experts Landscaping, operating under the brand Professional Drainage Experts (“Company,” “we,” “us,” or “our”).
By accessing this website, requesting an assessment, scheduling an appointment, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use this website.
1. Services
Professional Drainage Experts Landscaping provides residential and commercial drainage assessments, drainage system installation, grading, waterproofing, French drain installation, sump pump services, gutter solutions, and related property water-management services.
All services are subject to availability, property conditions, inspection results, service-area coverage, and a separate written estimate or service agreement when applicable.
Submitting a form or requesting an assessment does not guarantee appointment availability, project acceptance, pricing, or service completion.
2. Estimates and Assessments
Any estimate, recommendation, assessment, or pricing information provided through the website, by phone, by email, or during an initial consultation is preliminary unless confirmed in a written agreement.
Final pricing may vary depending on site conditions, materials, labor requirements, accessibility, permits, drainage conditions, and the actual scope of work discovered during inspection or service.
3. Appointments and Cancellations
Customers are responsible for providing accurate property and contact information when requesting an appointment.
Appointment dates and arrival times may be adjusted due to weather, emergencies, traffic, property conditions, availability, or other circumstances beyond our reasonable control.
Customers should contact us as soon as possible if an appointment must be cancelled or rescheduled.
4. Communications Consent
Submitting a form or providing a phone number does not automatically constitute consent to receive marketing text messages.
Customers may separately choose whether to receive marketing or non-marketing text messages by manually selecting the applicable consent checkbox on our website.
We may contact customers by telephone or email regarding:
Assessment requests
Appointment scheduling
Estimates and service inquiries
Project or service updates
Customer-support requests
Billing or account-related matters
Text messages will only be sent according to the consent provided by the customer.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
5. Professional Drainage Experts Landscaping SMS Program
Customers who voluntarily opt in may receive non-marketing text messages from Professional Drainage Experts Landscaping concerning:
Appointment confirmations
Appointment reminders
Inspection or assessment updates
Estimate follow-ups
Service scheduling
Technician arrival notifications
Project updates
Billing or customer-care notifications
Customers who separately opt in to marketing communications may receive promotional messages concerning special offers, discounts, service promotions, and company updates.
Message frequency varies. Message and data rates may apply.
You may cancel the SMS service at any time by replying STOP to any text message received from us. After you send STOP, we will send a confirmation message stating that you have been unsubscribed. You will no longer receive messages from that SMS program unless you opt in again.
To rejoin the SMS program after opting out, submit a new opt-in request through our website or complete the same opt-in process used previously.
For assistance, reply HELP to any message or contact us at:
Phone: +1 (714) 406-5424
Email: [email protected]
Wireless carriers are not liable for delayed or undelivered messages.
For questions regarding your wireless plan, text messaging charges, or data charges, contact your wireless service provider.
For information regarding how personal information is collected and used, please review our Privacy Policy: https://estimate.professionaldrainageexperts.com/privacy-policy
6. Accuracy of Information
You agree to provide accurate, current, and complete information when submitting forms, requesting services, or communicating with us.
We are not responsible for missed appointments, failed communications, or delays caused by incorrect or incomplete contact or property information.
We reserve the right to decline or discontinue service when false, misleading, incomplete, or fraudulent information is provided.
7. Property Conditions and Customer Responsibilities
Customers are responsible for notifying us about known hazards, underground utilities, restricted areas, access limitations, pets, structural concerns, previous drainage work, and other conditions that may affect an inspection or service.
Customers must obtain any required property-owner, landlord, homeowners’ association, or third-party authorization before work begins.
Permit requirements and responsibilities will be addressed in the applicable written estimate or service agreement.
8. No Guarantee of Specific Results
Drainage assessments and recommendations are based on visible and reasonably accessible conditions at the time of evaluation.
Drainage performance may be affected by rainfall, soil conditions, neighboring properties, landscaping, underground conditions, construction changes, maintenance, and other environmental or structural factors.
We do not guarantee a specific outcome unless that guarantee is expressly stated in a signed written agreement.
9. Website Use
You agree not to:
Use this website for unlawful or fraudulent activity
Attempt to interfere with website security or operation
Submit false, harmful, or misleading information
Copy, reproduce, or distribute website content without permission
Use automated systems to collect information from the website without authorization
We may restrict access to the website when misuse, security threats, or prohibited activity are detected.
10. Intellectual Property
All website content, including text, logos, graphics, photographs, videos, layouts, service descriptions, and branding, is owned by or licensed to Professional Drainage Experts Landscaping.
Website content may not be copied, reproduced, modified, published, distributed, or used commercially without prior written permission.
11. Third-Party Services and Links
This website may use or link to third-party platforms for scheduling, payments, maps, analytics, communications, or other business functions.
We are not responsible for the availability, security, accuracy, policies, or content of third-party websites or services.
Use of third-party services may also be subject to their separate terms and privacy policies.
12. Website Availability
We make reasonable efforts to keep the website available and accurate. However, we do not guarantee uninterrupted access or that all content will always be complete, current, or error-free.
We may update, suspend, modify, or discontinue any part of the website without prior notice.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Professional Drainage Experts Landscaping will not be liable for indirect, incidental, special, punitive, or consequential damages arising from:
Website use or interruption
Reliance on preliminary website information
Delayed or undelivered communications
Inaccurate information submitted by a user
Third-party websites or services
Conditions outside our reasonable control
Services performed for a customer are governed by the applicable written estimate, contract, or service agreement.
14. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute arising from these terms or use of the website will be handled in an appropriate court located in California, unless another dispute-resolution process is required by a signed agreement.
15. Changes to These Terms
We may update these Terms & Conditions periodically.
Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
16. Age Restriction
Our website, services, and SMS communications are intended for individuals who are 18 years of age or older.
By accessing this website, submitting information, requesting an assessment, or using our services, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.
17. Contact Information
Professional Drainage Experts Landscaping
Operating under the brand Professional Drainage Experts
Address: 2761 Engel Dr, Los Alamitos, CA 90720, United States
Phone: +1 (714) 406-5424
Email: [email protected]
Website: https://estimate.professionaldrainageexperts.com/